COVID-19 Mesures in Studio
Note: The studio follows physical distancing protocols. Wearing a mask is mandatory at all times in the studio, including during your workout.
From September 1st 2021 The Quebec Government is requiring us to verify Proof of vaccination.
In order to reduce propagation of Covid-19, please cancel your reservation if you present with any symptoms that could indicate Covid-19. If possible please cancel more then 24 hrs in advance.
If you develop symptoms which may be indicative of COVID-19 less then 24 hours before your appointment, please contact us with a brief explanation and we will waive late cancelation charges on a case by case basis.
As you arrive to the studio please follow these steps:
From September 1st 2021 The Quebec Government is requiring us to verify Proof of vaccination.
In order to reduce propagation of Covid-19, please cancel your reservation if you present with any symptoms that could indicate Covid-19. If possible please cancel more then 24 hrs in advance.
If you develop symptoms which may be indicative of COVID-19 less then 24 hours before your appointment, please contact us with a brief explanation and we will waive late cancelation charges on a case by case basis.
As you arrive to the studio please follow these steps:
- Whenever possible please arrive in your workout clothes. Bring a mask (face covering) and socks.
- Masks must be worn at all times in the studio.
- Wait outside, your instructor will invite you to enter when they are ready to welcome you.
- Your temperature will be taken when entering (Contactless Infrared Thermometer) and your instructor will ask questions regarding Covid exposure.
Zoom group class FAQ
Q. Are the classes still personalized?
Yes! Zoom group classes are maximum 8 participants, so the instructor sees and guides each person in the class!
Q. Which level is right for me?
Check out these pre-recorded classes to get an idea of the levels: (And get a free workout in the process!) :)
Video: Matwork for all youtu.be/pj7Ltq5lbeU
Video: Intermediate-advanced https://youtu.be/Ejuy2BMcUt8
Q. What do I need?
Just you and a Pilates or Yoga mat. (Dogs and cats also welcome)
Q. How do I set up my device?
Please set up your Laptop, Tablet or Smartphone so that the instructor can see you clearly when you are lying on your mat, and so that you can see the screen easily.
Q. How do I join the class on my device?
Please register for your class in advance, at least 20 minutes before the class start time. We will send you an email with a Zoom meeting link a few minutes before the class starts (Check your spam folder if you don't see it)
Q. Can I also take a private session vie zoom?
Yes! Privates and semi-privates via zoom are available. Contact us to book your private session via zoom now.
Yes! Zoom group classes are maximum 8 participants, so the instructor sees and guides each person in the class!
Q. Which level is right for me?
Check out these pre-recorded classes to get an idea of the levels: (And get a free workout in the process!) :)
Video: Matwork for all youtu.be/pj7Ltq5lbeU
Video: Intermediate-advanced https://youtu.be/Ejuy2BMcUt8
Q. What do I need?
Just you and a Pilates or Yoga mat. (Dogs and cats also welcome)
Q. How do I set up my device?
Please set up your Laptop, Tablet or Smartphone so that the instructor can see you clearly when you are lying on your mat, and so that you can see the screen easily.
Q. How do I join the class on my device?
Please register for your class in advance, at least 20 minutes before the class start time. We will send you an email with a Zoom meeting link a few minutes before the class starts (Check your spam folder if you don't see it)
Q. Can I also take a private session vie zoom?
Yes! Privates and semi-privates via zoom are available. Contact us to book your private session via zoom now.
FAQ
VIDEOS - ACUITY
- Create a password starting from one of my reminder or confirmation emails
VIDEO IMAGE 1 IMAGE 2 - I want to change the date of my class VIDEO
- I already have a package, I want to reserve a class VIDEO
- I want to reserve a class and buy a package: First you will need to buy the package VIDEO
- I want to see my account (have you already created a password?) VIDEO
CANCELLATION POLICY
Please note it is possible to cancel a class or an appointment online more then 24 hours in advance. Within 24 hours of the appointment your account will be automatically debited from your account. You can email us at info@espacepilates.ca to advise us of a late cancellation.
